Welcome to the official Absovox LLC website. We are committed to providing our customers with high-quality razor products and a satisfactory shopping experience. If you are not satisfied with your order, you can apply for related services according to the following refund and return policy.

I. Return and Exchange Conditions
You can apply for a return or exchange if the following conditions are met:
The application is submitted within 30 days of receiving the product.
The product has not been severely used and is in basic good condition.
The product packaging, accessories, and instruction manual are complete.
The return or exchange request is due to product quality issues or incorrect shipment.
The following situations may not support returns or exchanges:
Damage caused by human error or improper use.
The return application period has expired.
Unauthorized return of goods.

II. Refund and Exchange Process
To ensure your application is processed smoothly, please follow these steps:
Contact customer service via email to submit your application, providing your order number and a description of the problem.
The customer service team reviews your application and confirms whether it meets the return or exchange conditions.
After approval, we will provide return instructions and a return address.
The customer returns the goods and provides tracking information.
After receiving and inspecting the goods, we will arrange a refund or exchange.

III. Refund Processing Time
Review Time: Usually 1–3 business days
Refund Processing Time: Approximately after confirmation of return. 5–10 business days
Refunds will be returned to your original payment account (actual arrival time depends on the bank or payment platform).

IV. Exchange Policy
If you choose the exchange service, we will resend the correct item to your account as soon as possible after confirming the return. The exchanged product will be the same as or an equivalent replacement product from the original order.

V. Return Shipping Costs
For returns due to product quality issues or incorrect items, we will cover the return shipping costs.
For returns due to personal reasons (such as dislike, mistaken purchase, etc.), the customer will be responsible for the shipping costs.

VI. Return Address (Important)
Please send the item to the following address after receiving confirmation from customer service: 1370 Cleveland St Pomona, CA 91768
Please be sure to include your order information in the package so that we can process your return quickly.

VII. Important Notes
Returned packages without customer service confirmation may not be processed.
We recommend using a trackable shipping method to return the goods.
Please pack the returned items carefully during the return process to avoid damage during transportation.

Absovox LLC thanks you for your understanding and support. We will continue to provide you with a safe and reliable shopping experience.